Shipping policy
halo - shipping policy 🧚🏼
we’re so excited for your halo camera to reach you ♡ here’s everything you need to know about shipping:
processing time
- all orders are processed within 2–4 business days
- you’ll receive a confirmation email once your order has been shipped
delivery times
- south africa: 2–4 business days
- all orders are shipped with The Courier Guy
please note that delivery times may vary slightly during busy periods or due to courier delays
shipping fees
- shipping costs are calculated at checkout based on your location
- occasional free shipping promos may apply
tracking your order
- once your order is shipped, you’ll receive a tracking number via email so you can follow your parcel every step of the way
address accuracy
- please make sure your shipping details are correct before placing your order
- we can’t take responsibility for delays or lost parcels due to incorrect addresses
lost or delayed parcels
- if your order hasn’t arrived within the expected timeframe, please reach out to us - we’ll do our best to assist and track it down ♡
contact us
for any shipping questions, email us at hello@halocam.co.za - we’re always happy to help
thank you for shopping with halo 💌